See also: Privacy Policy
EFFECTIVE DATE: March 1st, 2026
Welcome to Tumble Buddy. These Terms of Service ("Terms") constitute a legally binding agreement between you (whether an individual or a legal entity) and Tumble Buddy ("Company", "we", "us", or "our") concerning your access to and use of the Tumble Buddy B2B2C gymnastics management and tracking web application, including any related media forms, channels, or mobile applications (collectively, the "Platform").
By accessing or using the Platform, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree with all of these Terms, you are expressly prohibited from using the Platform and must discontinue use immediately.
1.1. Account Types: The Platform facilitates interactions between Gym Directors/Clubs, Coaches, and Parents/Guardians. Your rights and obligations under these Terms depend on your account type.
1.2. Authority to Bind: If you are creating an account or using the Platform on behalf of a gymnastics club, gym, school, or other legal entity (as a "Gym Director"), you represent and warrant that you have the requisite legal authority to bind that entity to these Terms.
1.3. Account Security: You are responsible for safeguarding the password and credentials used to access the Platform. You agree not to disclose your password to any third party and hold sole responsibility for any activities or actions under your account.
2.1. Compliance with Privacy Laws: Tumble Buddy is committed to protecting the privacy of its users. Our data collection and processing practices are governed by our Privacy Policy, which is designed to comply with the Personal Information Protection and Electronic Documents Act (PIPEDA) in Canada and the Children’s Online Privacy Protection Act (COPPA) in the United States.
2.2. Gym/Club Responsibility for Consent: Because the Platform tracks the progression, attendance, and personal data of children, the Gym Director and/or Club is solely and legally responsible for obtaining verifiable parental or guardian consent prior to entering any minor’s personal information into the Platform.
2.3. Indemnification on Minor Data: By adding a minor to the Platform, the Gym/Club warrants that it has secured the necessary written or digital consent from the child’s parent or legal guardian. The Gym/Club agrees to indemnify and hold Tumble Buddy harmless against any claims, fines, or damages arising from the Gym/Club's failure to obtain such consent.
3.1. Third-Party Payment Processor: All subscription fees, parent tuition payments, and related financial transactions are processed securely via our third-party payment processor, Stripe. Tumble Buddy does not directly store full credit card numbers on its servers. By using the payment features, you agree to Stripe’s applicable Services Agreement.
3.2. Subscription Terms: Gym Director subscriptions are billed on a recurring basis (monthly or annually). Unless canceled prior to the end of the current billing cycle, subscriptions will automatically renew.
3.3. Cancellations & Refunds: Gym Directors may cancel their subscription at any time through their account settings. Cancellations will take effect at the end of the current paid term. Unless required by law, all subscription fees are non-refundable, and we do not provide refunds or credits for any partial-month subscription periods.
3.4. Failed Payments: If a payment fails to process, Tumble Buddy reserves the right to suspend or restrict access to the Platform (including access for associated Coaches and Parents) until the outstanding balance is settled.
4.1. Tumble Buddy's Ownership: The Platform and its original content, features, and functionality are and will remain the exclusive property of Tumble Buddy and its licensors. This explicitly includes all underlying software, the "Tumble Tokens" digital economy mechanics, proprietary 3D/2D avatars, custom animations, and our proprietary gymnastics curriculum blueprints.
4.2. User Data & Logos: Gyms and Clubs retain all ownership rights to their specific user data (e.g., customer lists, rosters) and custom uploaded trademarks, branding, or logos.
4.3. License to Tumble Buddy: By uploading your logos or user data to the Platform, you grant Tumble Buddy a worldwide, royalty-free, non-exclusive license to host, store, display, and process this content strictly for the purpose of operating and providing the Platform services to you and your authorized users.
5.1. Not a Medical or Safety Authority: TUMBLE BUDDY IS STRICTLY A SOFTWARE AND MANAGEMENT TOOL. We are not a medical provider, a gymnastics safety authority, or a governing sports body. The tracking of skills, progressions, or training plans within the Platform does not constitute professional coaching advice, safety certification, or medical guidance.
5.2. Assumption of Risk: Gymnastics, parkour, ninja training, and related acrobatic activities carry inherent risks of serious bodily injury or death. Tumble Buddy expressly disclaims any liability for physical injuries, accidents, or damages that occur within the gym facility or during training, even if a coach or athlete was utilizing the Platform to track, assign, or gamify a specific skill at the time of the incident.
5.3. Liability Cap: To the maximum extent permitted by applicable law, in no event shall Tumble Buddy, its directors, employees, or affiliates be liable for any indirect, incidental, special, consequential, or punitive damages. Tumble Buddy’s total aggregate liability arising out of or relating to these Terms shall not exceed the total amount paid by you to Tumble Buddy in the six (6) months preceding the event giving rise to the claim.
6.1. Content Standards: You agree not to upload, post, or transmit any user-generated content that is illegal, abusive, harassing, defamatory, sexually explicit, discriminatory, or otherwise inappropriate.
6.2. Platform Integrity: You agree not to use the Platform in any way that could disable, overburden, damage, or impair the site, or interfere with any other party's use of the Platform.
6.3. Right to Terminate: Tumble Buddy reserves the right, in its sole discretion, to review, remove, or modify any user-generated content that violates these guidelines. We may suspend or terminate your account and access to the Platform immediately, without prior notice or liability, for any breach of these Terms.
These Terms shall be governed and construed in accordance with the laws of the Province of Newfoundland and Labrador, and the federal laws of Canada applicable therein, without regard to its conflict of law provisions. Any legal action or proceeding arising under these Terms shall be brought exclusively in the courts located in Newfoundland and Labrador.
We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days' notice prior to any new terms taking effect. By continuing to access or use our Platform after those revisions become effective, you agree to be bound by the revised terms.
If you have any questions about these Terms, please contact the Tumble Buddy Support Team.